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Retail Hell


Retail sales is America's largest employment sector. graphicola/Getty Images
Retail sales is America's largest employment sector. graphicola/Getty Images

Episode sources:

"A History of the Department Store." BBC. http://www.bbc.com/culture/bespoke/story/20150326-a-history-of-the-department-store/index.html

Counter Cultures: Saleswomen, Managers, and Customers in American Department Stores, 1890-1940. Susan Porter Benson. University of Illinois Press. https://books.google.com/books?id=HX01Ls3-PAIC&printsec=frontcover#v=onepage&q&f=false

"How Britain's first shopgirls brightened the retail industry." Daily Express. http://www.express.co.uk/news/uk/483655/New-BBC-documentary-on-Britain-s-first-shopgirls

"Making Retail Jobs Good Jobs For Women." Demos. http://www.demos.org/publication/making-retail-jobs-good-jobs-women

"Retail Workers." Encyclopedia of Chicago. http://www.encyclopedia.chicagohistory.org/pages/1069.html

Service and Style: How the American Department Store Fashioned the Middle Class. Jan Whitaker. Macmillan. 2007. https://books.google.com/books?id=NBtrEQ8RfukC&printsec=frontcover#v=onepage&q&f=false

"Shopgirls: The True Story of Life Behind the Counter Review." The Guardian. https://www.theguardian.com/books/2014/aug/03/shopgirls-true-story-behind-counter-cox-hobley-review-rich-insights

"Shopgirls: The True Story of Life Behind the Counter." BBC. http://www.bbc.co.uk/programmes/b0485fz3

"Shopping While Black: America's Retailers Know They Have a Racial Profiling Problem. Now What?" International Business Times. http://www.ibtimes.com/shopping-while-black-americas-retailers-know-they-have-racial-profiling-problem-now-2222778

"The Retail Race Divide: How the Retail Industry Is Perpetuating Racial Inequality in the 21st Century." Demos. 2015. http://www.demos.org/publication/retail-race-divide-how-retail-industry-perpetuating-racial-inequality-21st-century